June 14, 2013

To stop pesky calls of sellers, record calls and seek redress in consumer court- Suggestion

Privacy is lost. Aggressive marketing is on. You are busy in your work, your mobile phone keeps ringing from pesky phone calls of Insurance Companies, Mutual Funds, Banking Services etc. You are disturbed. You become angry. Your stress level increases.

Your SMS inbox becomes daily full of pesky messages. You wonder what you can do.

WHAT CAN YOU DO?

Immediate answer is, there is nothing which an individual can do. There are authorities who need to do their job.


SECOND ANSWER IS YES

If you have time and energy, you can certainly do something. Consumer Courts have already awarded exemplary damages against banks and against telephone service providers. The order has been upheld up to Supreme Court. (Elsewhere on this blog, I have given details)

WHAT YOU MAY NEED

If you want to invoke power of courts, you need to first collect evidence.

1) Start tape recording conversation. In fact in the beginning of pesky call, tell caller that you are recording conversation for legal purposes.


2) Take out a record showing time, date, duration and number of pesky calls and smses.


3) Seek advise of a consumer court lawyer.

You may find a way.

Haresh Raichura
14/6/13